Quality of hire is not an abstract term. The myth that work and people are too complex to be measured does not stand up to rigorous analysis. To prevent our own prejudices and assumptions from clouding the picture it is important to define and measure the elements of candidate quality. In this paper, we look at the historic problems with measuring quality, present a new lens for looking at the challenge, and a three-step process that recruiting functions can use to proceed in a more effective way.
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